Digital Ethics in the Age of AI: Navigating the ethical frontier today and beyond

Thinking, Fast and Slow

The Power of the Agile Business Analyst: 30 surprising ways a business analyst can add value to your Agile development team

Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days

ITIL® 4 Essentials: Your essential guide for the ITIL® 4 Foundation exam and beyond

Think Again: The Power of Knowing What You Don't Know

An Education in Service Management: A guide to building a successful service management career and delivering organisational success

Japanese Candlestick Charting Techniques: A Contemporary Guide to the Ancient Investment Techniques of the Far East, Second Edition

The Service Desk Handbook: A guide to service desk implementation, management and support

Becoming Bulletproof: Protect Yourself, Read People, Influence Situations, and Live Fearlessly

Adaptable Project Management: A combination of Agile and Project Management for All (PM4A)

The Art of Strategy: A Game Theorist's Guide to Success in Business and Life

Integrated Measurement - KPIs and Metrics for ITSM: A narrative account

Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value

ITIL® Foundation Essentials ITIL® 4 Edition: The ultimate revision guide

The Fifth Discipline: The art and practice of the learning organization: Second edition

ITIL® 4 Drive Stakeholder Value (DSV): Your companion to the ITIL® 4 Managing Professional DSV certification

Turn The Ship Around!: A True Story of Turning Followers into Leaders

Establishing an Occupational Health & Safety Management System: A practical guide to implementing ISO 45001 for better occupational health and safety.

The Black Swan: The Impact of the Highly Improbable