Prof Dr Mario Vanhoucke is associate professor at Ghent University and Vlerick Leuven Gent Management School (Belgium). He teaches Project Management, Business Statistics and Applied Operations Research. He is program director of the Bachelors and Masters in Business Engineering and the advanced Master in Operations and Technology Management and is a partner of OR-AS. His main research interest lies in simulation and optimization models in project scheduling and scheduling in the health care sector. This November he was awarded the 2008 International Project Management Association Research Award for the research project upon which this proposed book is based -(http://www.ipma.ch/awards/resawards/Pages/winnersandhonours2008.aspx).