Be Understood or Be Overlooked: Mastering communication in the workplace
Jul 2002 · Allen & Unwin
3.0star
1 reviewreport
Ebook
240
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About this ebook
In business today there is nothing worse than being overlooked. It is five times more negative than direct criticism and the bad feeling it engenders can last for weeks, eating away at our confidence, making us feel irrelevant.
In Be Understood or Be Overlooked, Andrewartha outlines the home truths of workplace psychology so you can communicate effectively. He takes us on a journey of self-discovery, revealing the critical differences we face in understanding each other.
Using a combination of the latest organisational theory and tested communication methodology, Andrewartha offers advice to help both the individual and organisation thrive.
'We all know good communication is essential to good relationships - at work and home - yet how many of us get it right? Communication Mastery is written with insight, humour and a deep knowledge of the subject. It could help change your life.' - Anne Deveson, Author and filmmaker
'A practical and powerful guide enabling managers to develop excellent communication skills at work.' - Peter J. Dowling, Professor of International Management + Strategy, University of Canberra
'Oh, that explains it. That's where we're different... Not only have I found that I respect the other guy's communication, but I now know how to demonstrate and to acknowledge my style as different too.' - Richard Maurovic, Artist.
In Be Understood or Be Overlooked, Andrewartha outlines the home truths of workplace psychology so you can communicate effectively. He takes us on a journey of self-discovery, revealing the critical differences we face in understanding each other.
Using a combination of the latest organisational theory and tested communication methodology, Andrewartha offers advice to help both the individual and organisation thrive.
'We all know good communication is essential to good relationships - at work and home - yet how many of us get it right? Communication Mastery is written with insight, humour and a deep knowledge of the subject. It could help change your life.' - Anne Deveson, Author and filmmaker
'A practical and powerful guide enabling managers to develop excellent communication skills at work.' - Peter J. Dowling, Professor of International Management + Strategy, University of Canberra
'Oh, that explains it. That's where we're different... Not only have I found that I respect the other guy's communication, but I now know how to demonstrate and to acknowledge my style as different too.' - Richard Maurovic, Artist.
Ratings and reviews
3.0
1 review
A Google user
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March 10, 2017
You have to get past the mediocre and often overly verbose writing, but there some valuable insights here. The author's connection with the evolutionary uses of communicating is thought-provoking--I found myself agreeing with his basic premise that trust and empathy are the keys to good communication. However, for a trained psychologist, the writer presents little hard evidence for his assertions. A lot of it gets a little too close to the realm of feel-good pseudo-science for my taste.
About the author
Graham Andrewartha is an author, psychologist and HR management consultant. He is a partner of McPhee Andrewartha (established in 1978), a former National President of the Australian Human Resources Institute and a Fellow of the Australian Institute of Company Directors. Other books by Andrewartha include Managing Human Resources and Developing Management Skills in Australia.
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