Law Firm KPIs: The Professional’s Handbook for Pricing . Productivity . Profitability
About this ebook
Law Firm KPIs turns that pressure into a practical playbook. Building on the global success of Legal Operations KPIs (used by Fortune 500 departments, translated into three languages, and read in 40 + countries) author Mori Kabiri distills two decades of advising teams that collectively manage $1 billion+ in annual legal spend. The result: a concise, field-tested method for converting raw data into sharper pricing, stronger margins, and persuasive proof of value.
Across nine sections and 80+ firm-specific metrics, every KPI sits on a uniform format with definition, formula, common pitfalls, trend cues, data sources, and improvement tactics. Companion templates, maturity checklists, and QR-linked resources move you from theory to action, whether you lead a 10-lawyer boutique or a 2,000-lawyer global firm.
Key Features
Firm-Focused KPIs: Over 80 metrics covering Finance, Pricing, Marketing, Client Acquisition, AI, AFAs, and more
AFA Strategy Toolkit: Flat fees, blended rates, collars, volume discounts, and profitability models with worked examples
AI Effectiveness Metrics: Adoption, efficiency gains, and client-impact measures for generative tools
Analytics Maturity Checklists: Assess People, Process, Technology, and Data to target the right investments
Ready-to-Use Templates: Dashboards, fee models, and trackers that turn insight into action
Ongoing Online Resources: QR codes unlock calculators, slide decks, and updated metrics at LegalOpsKPIs.com
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About the author
Mori Kabiri authors and subject matter expert on legal operations, legal data analytics and technology for corporate legal departments and law firms. His book "Legal Operations KPIs" is well-known internationally in forty countries and is published in Spanish and Portuguese. He is a frequent contributor of thought leadership pieces for Forbes and LinkedIn, co-author of chapters in several industry handbooks including Building the Data-Driven Law Firm and The Law Firm of 2030, and published research on using AI to detect discrepancies in legal invoices.
Mori is a popular speaker. He speaks frequently at major industry events like CLOC, RLLB, ILTACON, and the ACC, along with international conferences. He is also the host of a podcast “BEYOND with Mori” where he speaks to innovators across the legal ecosystem.
Mori, who is passionate about education, strongly advocates for the incorporation of technology, data and AI in law school curriculum, seeing them as essential skills for lawyers of the future. He holds seminars and workshops in law schools, and guest lectures on data-driven legal practice in universities in Germany and Mexico.
Mori holds special workshops, classes, and forums on legally exclusive KPIs in the corporate business arena. Likewise helping legal organizations around the globe, to adopt vital metrics and analytics practices. Due to his hands-on approach and great industry experiences, he drives meaningful innovation and is a highly respected advisor and consultant.
Mori started his career in legal, two decades ago with designing legal technology solutions which include: Enterprise Legal Management, Contract Lifecycle Management, Business Intelligence, Legal Hold, and Legal RFP for corporates globally. Based in Newport Beach, California, he is the CEO of InfiniGlobe LLC, a legal operations consulting company.
