Public Service Innovations in China
Yijia Jing · Stephen P. Osborne
Dec 2016 · Springer
Ebook
218
Pages
reportRatings and reviews aren’t verified Learn More
About this ebook
This edited volume presents case studies of the transformation of China’s public services over the past decade in China. As the country has experienced fundamental changes in its demographic, economic, social and environmental structures, demands on public services have been increasing tremendously, and have become unprecedentedly diverse. In response, innovations to provide new services, expand service recipients, adopt new technologies, engage partners, and streamline service processes have been employed widely in China to increase service efficiency, enhance quality, enlarge coverage, and improve citizen satisfaction. This book examines prominent cases of public service innovations in China, disclosing their causes, patterns, diffusion, and effects. These cases provide interesting evidence about the nature and effectiveness of public service innovations in China while highlighting to what extent these innovations can be explained by accepted theories and whether new theory building is needed. This book will be of value to academics and policymakers seeking to understand the evolving Chinese political system.
About the author
Yijia Jing is a professor in Public Administration of Fudan University, editor-in-chief of Fudan Public Administration Review, associate editor of Public Administration Review, co-editor of International Public Management Journal and a vice president of International Research Society for Public Management.
Stephen P. Osborne holds the Chair of International Public Management in the University of Edinburgh Business School. He is the founder and current editor of the journal Public Management Review and the founder and immediate Past-President of the International Research Society for Public Management.
Rate this ebook
Tell us what you think.
Reading information
Smartphones and tablets
Install the Google Play Books app for Android and iPad/iPhone. It syncs automatically with your account and allows you to read online or offline wherever you are.
Laptops and computers
You can listen to audiobooks purchased on Google Play using your computer's web browser.
eReaders and other devices
To read on e-ink devices like Kobo eReaders, you'll need to download a file and transfer it to your device. Follow the detailed Help Center instructions to transfer the files to supported eReaders.
