Looking at cases from Europe and North America, Managing Organizational Change in Public Services offers both a global, as well as a cross-sector analysis of this complex and challenging process. Different sectors that are examined include:
This book offers an excellent introduction to change management and how it works within the public service organizations internationally. It will be vital reading for all those engaged with the study or practice of this dynamic subject.
Rune Todnem By is a Lecturer at the School of Business, Enterprise and Management at Queen Margaret University, Edinburgh, UK. He is the editor of the Journal of Change Management and founder of the International Change and Improvement Leadership Network.
Calum Macleod is Senior Research Fellow within UHI Policyweb, the University of the Highlands and Islands Research Institute for Remote and Rural Regions, based in Inverness, UK.