Building Effective Governments: Achievements and Challenges for Results-Based Public Management in Latin America and the Caribbean
Marianela Armijo · Juan Pablo Cuesta · Osvaldo Néstor Feinstein · Roberto García López · Mauricio García Moreno · Jorge Kaufmann · Marcos Pedro Makón · Carlos Pimenta · Mario Sanginés · Héctor Sanín Ángel · Carlos Santiso · Francisco Javier Urra · Marco Varea
Jul 2015 · Inter-American Development Bank
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Improving public services, using State resources efficiently, and managing State agencies effectively have been ongoing concerns of Latin American and Caribbean (LAC) governments since the beginning of this century. Government officials are now paying closer attention to the results obtained by their administrations. Citizens are now demanding not only universality but also quality in the services that the State provides (e.g., education, healthcare, and legal services). To meet this growing demand for public sector effectiveness, governments have formulated new laws, created or modified institutions, and implemented innovative management methodologies and instruments.Based on data gathered in 24 countries, this book analyzes the current situation, the progress made, and the challenges still facing the governments of the region in their efforts to achieve more effective public administrations.
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