Managing Conversations with Hostile Adults: Strategies for Teachers
Georgia J. Kosmoski ¡ Dennis R. Pollack
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Teachers: Now you can identify and apply the proven strategies to deal successfully with hostile adults in schools.
Skill in communicating is essential for teachersâand now the wisdom of your colleagues can help you to deal with one of your most difficult challenges: hostile adults.
In this hard-hitting and supremely practical book, the authors draw from the actual experience of more than 250 practicing teachers to bring you the advice and insight you need. They begin with data from a two-year study that includes surveys and in-depth interviews with practicing teachers and certified school support professionals from urban, suburban, and rural schools at all socio-economic levels. The final product is a comprehensive and highly applicable resource filled with true-to-life vignettes and practical, real-world analysis, including:
âĸ Defusing the angry screamer
âĸ Serving as mediator
âĸ Handling parents with blinders
âĸ Curbing school gossip
âĸ Dealing with public humiliation
âĸ Neutralizing the influence of drugs or alcohol
âĸ Maintaining confidentiality
This book is a valuable and insightful resource that can take you from reactive to proactive. A not-to-be-missed tool for savvy teachers at all levels.
Skill in communicating is essential for teachersâand now the wisdom of your colleagues can help you to deal with one of your most difficult challenges: hostile adults.
In this hard-hitting and supremely practical book, the authors draw from the actual experience of more than 250 practicing teachers to bring you the advice and insight you need. They begin with data from a two-year study that includes surveys and in-depth interviews with practicing teachers and certified school support professionals from urban, suburban, and rural schools at all socio-economic levels. The final product is a comprehensive and highly applicable resource filled with true-to-life vignettes and practical, real-world analysis, including:
âĸ Defusing the angry screamer
âĸ Serving as mediator
âĸ Handling parents with blinders
âĸ Curbing school gossip
âĸ Dealing with public humiliation
âĸ Neutralizing the influence of drugs or alcohol
âĸ Maintaining confidentiality
This book is a valuable and insightful resource that can take you from reactive to proactive. A not-to-be-missed tool for savvy teachers at all levels.
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Georgia J. Kosmoski is a Professor of Education at Governors State University, located outside of Chicago. She currently resides in University Park, Illinois.
Dennis R. Pollack is a clinical psychologist in Spokane, Washington. Before starting his private practice, he was a psychology professor at Illinois State and Gonzaga Universities. He currently resides in Spokane, Washington.
Dennis R. Pollack is a clinical psychologist in Spokane, Washington. Before starting his private practice, he was a psychology professor at Illinois State and Gonzaga Universities. He currently resides in Spokane, Washington.
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