Most businesses overlook customer service, yet it’s the key to driving retention, revenue, and reputation. This book gives you the tools and proven templates to transform every interaction into a strategic advantage.
-Turn support emails into loyalty and sales
-Recover lost customers before they leave for good
-Use service data to improve products, marketing & CX
-Quantify the true ROI of great (and poor) service
Backed by global research and real-world examples, this guide shows why fixing one complaint can be worth more than a full ad campaign—and how smart service drives long-term growth.
If you want more bookings, more referrals, and more loyal customers—start here.
John Lewis is a seasoned business professional with over three decades of experience in sales and marketing. Throughout his illustrious career, he has played a pivotal role in shaping the success of renowned marketing companies.
During his extensive tenure in the industry, John held key leadership positions in some of the world's top marketing firms, where he spearheaded groundbreaking campaigns and strategies that resulted in remarkable market expansion and revenue growth.
As an author, John brings his wealth of knowledge and practical experience to his writing. His forthcoming book promises to be a valuable resource for business professionals seeking to enhance their understanding of business development, marketing, digital strategies, and sales. With a unique blend of real-world examples and strategic guidance,
Connect with John Lewis to tap into his expertise and embark on a journey of strategic growth and business success.