Iis Tussyadiah PhD is associate clinical professor at the School of Hospitality Business Management in Carson College of Business at Washington State University, Vancouver. Her research focusses on the roles of information and communication technologies in transforming tourism experiences and informing best practices in destination marketing and management.
Alessandro Inversini is senior lecturer at Bournemouth University School of Tourism (United Kingdom). His research interests are where communication, tourism and new media overlap, ranging from design to evaluation of tourism websites, from online communication to branding and reputation, from eCommerce to eLearning.