Hakikur Rahman (PhD) is the Principal of the Institute of Computer Management & Science (ICMS) and President of ICMS Foundation. He is currently an Adjunct Faculty member of Bangabandhu Sheikh Mujibur Rahman Agricultural University and the secretary of the South Asia Foundation Bangladesh Chapter. In December 1999, Dr. Rahman worked as the National Project Coordinator for the transformed entity of the Sustainable Development Networking Programme (SDNP) in Bangladesh. From January through December of 2007, he served Sustainable Development Networking Foundation (SDNF) as its Executive Director (CEO). On December 31, 2006, SDNP, a global initiative of UNDP, completed its activity in Bangladesh. Before joining SDNP, Rahman worked as the Director of the Computer Division at Bangladesh Open University. After graduating from the Bangladesh University of Engineering and Technology (1981), he completed his Master's of Engineering from the American University of Beirut (1986) and his PhD in Computer Engineering from the Ansted University, UK (2001).
Isabel Ramos is an Assistant Professor at Information Systems Department of University of Minho, Portugal. She coordinates a research group in Knowledge Management. She also has research work in the field of requirements engineering. Isabel Ramos is Associate Editor of the International Journal of Technology and Human Interaction and Secretary of the IFIP TC8 (Information Systems). Her research and teaching interests include: requirements engineering, knowledge management, organizational theory, sociology of knowledge, history of science, and research methodology. She is responsible for the user studies in two funded R&D projects. Isabel Ramos is author of more than three dozen scientific papers presented at international conferences and published in scientific and technical journals. She advises the work of several PhD and Master students.