⬆️ ITIL 4 Foundation (IT Service Management) Exam 487 Questions & Answers PDF
About this ebook
1. Always happy to answer your questions on Google Play Books and outside :)
2. Failed? Please submit a screenshot of your exam result and request a refund; we'll always accept it.
3. Learn about topics, such as:
- Authorization;
- Change Control;
- Change Enablement;
- Continual Improvement;
- Deployment Management;
- Emergency Changes;
- Event Management;
- Incident Analysis;
- Incident Management;
- Incident Resolution;
- Information Security Management;
- IT Asset Management;
- Monitoring;
- Prioritization;
- Problem Management;
- Relationship Management;
- Release Management;
- Service Configuration Management;
- Service Desk;
- Service Level Management (SLM);
- Service Request Management;
- Supplier Management;
- Much More!
4. Questions are similar to the actual exam, without duplications (like in other practice exams ;-)).
5. This course is not an ITIL 4 Foundation (IT Service Management) Exam Dump. Some people use brain dumps or exam dumps, but that's absurd, which we don't practice.
6. 487 unique questions.
About the author
Author, Conference Speaker, Educator, and top Stack Overflow contributor. Daniel Danielecki is the Founder of Ditectrev, an open-source driven EdTech startup. He specializes in JavaScript and Cloud technologies. With over a decade of experience, he has worked with global leaders such as ABN AMRO, Capgemini, IBM, and KPMG, delivering enterprise solutions across the banking, consulting, finance, and technology sectors. A self-taught developer, Daniel is passionate about accessible education. He shares his expertise through popular courses on Udemy, open-source projects on GitHub, and active contributions across developer communities, focusing on JavaScript, DevOps, and major cloud platforms including AWS, Azure, and Google Cloud.
Daniel holds multiple industry-recognized certifications in cloud computing, DevOps, and Agile methodologies. His international work and academic experience in Finland, India, the Netherlands, and Poland have shaped his practical, globally minded teaching style. Connect with him at danieldanielecki.com, on LinkedIn, or explore his open-source work on GitHub.
