Commercial Conflict Management and Dispute Resolution
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As well as outlining these different techniques, guidance on which approach is appropriate in common situations is also given, helping the reader apply what they have learned to the real world. The significance of cultural issues is explained, before the reader is presented with suggestions for how to take these into account. Throughout, the book is illustrated with case studies from examples as diverse as Mumbai's DabbaWalla, The First World War and Terminal 5 at London Heathrow.
Written with undergraduate students in mind, this book also serves to give a neat and brief overview for professionals. Those studying or working in commerce generally, construction project management, construction management, and construction law will find this to be an invaluable book.
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Peter Fenn is a Senior Lecturer at the University of Manchester and a Mediator and an Adjudicator on the President's Panel at the Chartered Institute of Arbitrators (CIArb) and a Mediator on the Presidents Panel at the Royal Institution of Chartered Surveyors (RICS). He is also a Trustee of CIARB an elected member of the Dispute Resolution Faculty Board at the RICS.
