The advice given in the book is supported by worked examples of typical claims and responses with sample wording.
The book includes a foreword by Roger Knowles, who says:
"The book is without a doubt fully comprehensive and goes though the preparation of a claim from A to Z. I have no hesitation in recommending it to students, beginners, those involved on a day-to-day basis with time and cost on projects, as well as the seasoned claims consultants".
This book is suitable for contracts managers, commercial managers, project managers, quantity surveyors, engineers and architects.