Wired and Dangerous: How Your Customers Have Changed and What to Do About It
Chip R. Bell · John R. Patterson
May 2011 · Gildan Media · Narrated by Jay Webb
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Audiobook
7 hr 20 min
Unabridged
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About this audiobook
Bestselling authors Chip Bell and John Patterson (more than 500,000 book copies sold collectively) describe the new rules for coping with demanding customers in a wired, want-it-now world.
Business & investing
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