
Mark J
Ah, this is a very frustrating app! Each time I try to pre-book an airport lounge on the app it says that the lounge is full, but if I go directly to that lounge's own website there's plenty of room for my booking! Either the app doesn't work or Priority Pass has a low quota on the lounges I try and book and they're not willing to take the Priority Pass booking. Either way joining seems to be a waste of money!
4 people found this review helpful

Vikas Singh
This app or service seems to be a scam. I received my complimentary priority pass membership card on getting MakeMyTrip ICICI BANK credit card. When I sign up in the priority pass app 1st thing I notice is there is an extra alphabet in my name. There is no option to correct it. Then I try to add my membership card but that is not enabled or working. When I try send a message in app regarding my name correction & membership card entry in the app, that msg is also not going. Worst 1st impression!
10 people found this review helpful

Rodrigo Sánchez Silva Saldarriaga
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I have been a client for the last 10 to 15 years. Since this year that Priority decided to stop using the plastic and become digital it has become a Nightmare! 3 times I couldn't use my Priority in 3 different airports in Europe because some kind of emails I didn't receive. It cost me almost $200 for sth that is my right and free! Worst experience ever!
3 people found this review helpful