
Karl
Doesn't work with Apollo Bold anymore. Have tried deleting data/cache and unpairing a bunch of times but app cannot find them. I can still connect manually via Bluetooth but then I can't use any of the apps features
2 people found this review helpful
Geekbuy Inc.
June 19, 2025
In order for us to further assist you, please contact us at
[email protected] with the serial number (SN) of your device and any additional information that may help us better understand the issue you are experiencing.
We will do our best to address your concerns and provide a prompt response.

Zsolt Lajtos
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It's a hit or miss whether it finds my Onyx Prime or gets stuck on the searching screen. Even when it finds it, it takes too long. It's almost unusable. And why does it need access to my location?? Their customer support is even worse. Edit: my first pair was defective, but the app works the same with my replacement pair, too (which kinda works, though something is loose inside and makes a noise when moved) Cannot update firmware. Bad app for a bad product. Never buying Tronsmart ever again
3 people found this review helpful
Geekbuy Inc.
August 20, 2022
Thanks for your feedback. We would like to help you verify the details of the problem, please feel free to contact us via
[email protected] provide your device's SN number and add some descriptions if it's convenient for you. We will reply to you as soon as possible.

Andreas Gebhardt
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(EDIT: the connectivity issues seem to have been fixed) Sometimes it finds the device, sometimes it doesn't. after many tries while varying the different parameters I usually get it to work. Not so great. Also: I wish this app would not require me to enable GPS. But It is usable. -1 for the inconvenience, -1 for the privacy nightmare.
6 people found this review helpful
Geekbuy Inc.
November 14, 2020
Thanks for your feedback. We regret the app is not meeting your needs completely. We've kept it on file for our future improvement. So sorry for any inconvenience caused and have a great day.