Hello Bank Belgium

4.2
9.11K reviews
100K+
Downloads
Content rating
PEGI 3
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About this app

Hello bank! is a banking service which is 100% mobile. It is offered free of charge and includes a current account, a maximum of two bank cards, and savings accounts.

The application is:
• Completely secure:
You access our banking services using your own unique Easy Banking code, which you set up. You receive the same level of protection as you already enjoy when you use your bank card and PIN.
• Has a full help service:
The Hello team is on hand 83 hours a week to answer your questions and help you carry out your transactions.

To try Hello bank! free of charge: install the app

The Hello bank! app gives you access to your banking world, you can use your bank and you have a clear view of your income and spending.

A few useful features:
• You can log in with your fingerprint if your phone is equipped with this option.
• The Bancontact function: this enables you to make payments via your smartphone by using the QR code .

As easy as saying "Hello!"
1. Download the free app
2. Submit your request from the app (takes no more than 4 minutes!)
3. Your Hello box and card reader are sent to your home address
4. Upon approval of your application, we then prepare your bank card(s) and the PIN you need to activate them.

Like to know more? Just ask!

Telephone +32 (0)2 433 41 45, Monday to Friday (7am to 10pm) and Saturdays (9am to 5pm).
Or send an email to [email protected] or read our FAQs at: https://www.hellobank.be/faq

Hello bank! from BNP Paribas Fortis.
Updated on
Aug 5, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and Device or other IDs
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
8.88K reviews
Steffen (DrSPE)
July 8, 2025
worst app ever. impossible to sign up, forces suddenly French language etc. basically impossible to use.
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BNP Paribas Fortis
July 9, 2025
Dear Steffen, apologies for the inconvenience you've encountered with our app. We appreciate your feedback and will make every effort to address these issues promptly. ^Ms
Mihai Dănilă
July 5, 2025
I can't open an account, after I verify my istme it s stuck loading and after few tries the app shows me that I have inactive account
1 person found this review helpful
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BNP Paribas Fortis
July 7, 2025
Hello Mihai Dănilă, we don't have access to personal data through this channel. We suggest that you contact us at the number 02 762 90 00 so we can check this for you. Best regards ^Kim
Matt Thorn
July 29, 2022
Promising, you can select multiple languages, and it seems it's properly translated. Then you receive your card, try to log in, and an error. You call the support, "english operators are occupied" so you must chose a French or Dutch one (neither German) finally you receive an extra instruction to activate the card: that's an automata over a number which is only available in French. I fear if to open an acc is that complicated, doing actual banking would be even worse. At least a great start.
2 people found this review helpful
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BNP Paribas Fortis
July 29, 2022
Hello, Matt Thorn, thank you for providing us with your feedback and for your interest in us. If you would like to talk to an advisor in English you can call the following phone number: +32 (0) 2 762 90 00. For German, you can call: +32 (0) 2 762 80 00. Most of our Dutch/French speaking advisors can also speak English. ^LD