
Mark Locascio
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2024 update - the app is much improved. You don't need to keep re-pairing it. However, with the latest updates, now it freezes on the white opening screen. Come on resound, don't do this to us! Please get this fixed 2022 review - I'm with everyone else. I basically can't use the aids because of the app. It keeps disconnecting, even though I am holding the phone, a galaxy S10+.
24 people found this review helpful
GN Resound
14 February 2022
Hey Mark, thank you for this feedback. If you'd still like assistance with this, please feel free to email us at
[email protected]
A Google user
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I live in the Netherlands, I have just got my new hearing Aids. Sound is taking a bit of getting used to but the app is when working fantastic....but I have to restart my phone each time I want to connect to my hearing Aids. That's a pain. I do find stock setting for treble is unusable it distorts everything. I turn it to almost 0. I hope you can do something about this connection problem. Update my Huawei is not listed on your list. Also no control over tinnitus in the app. Thank you.
2 people found this review helpful
Hey Kenny, thankyou for the update. I'm afraid that the connectivity problems you are experiencing are a result of using an incompatible phone/tablet. Please see our full list of compatible devices here: resound.com/compatibility

gruff
Poor app, new to hearing aids, not new to smartphone apps. Have different notifications on phone for different things, sometimes notifications play in hearing aids, mostly not or not correct notification sound. Frustrating, missing calls, texts, etc. How about option to NOT play notifications through hearing aids while still able to use app for adjustments? App doesn't connect both hearing aids w/o restarting phone EACH time I put in hearing aids. Nexia 9 hearing aids ok, app, not so much.
14 people found this review helpful