Jay M. Feinman is Distinguished Professor of Law at Rutgers University School of Law, Camden. He is the bestselling author of six previous books, including Law 101: Everything You Need to Know About American Law and Delay, Deny, Defend: Why Insurance Companies Don’t Pay Claims and What You Can Do About It, and more than fifty scholarly articles. His scholarly work has been widely cited by courts, including the United States Supreme Court. Professor Feinman is a member of the American Law Institute. At Rutgers, he has served as acting dean of the law school and has received numerous awards for teaching excellence.