Diana McLain Smith

Diana McLain Smith is a renowned thought leader who has led change efforts for thirty-five years in some of America's most iconic businesses and cutting-edge nonprofits. A former partner at the Monitor Group and a former chief executive partner at New Profit, Smith developed a novel approach to conflict and change called Leading Through Relationships (LTR)(tm). Her frameworks and tools, captured in The Elephant in the Room and Divide Or Conquer, have been used around the world to turn intergroup conflict into a powerful force for change. She shares her life with negotiation expert Bruce Patton, her husband of thirty years; her two rambunctious dogs; and a motley family of friends.