Maureen S. Andrade has extensive experience teaching ESL and TESOL courses. She is a former department chair and ESL program director at Brigham Young University Hawaii, and a former editor of the TESL Reporter. Her professional interests include teaching English for academic purposes, content-based language instruction, program assessment, and adjustment and retention issues for international students. Norman W. Evans is a faculty member in the Linguistics and English Language department at Brigham Young University. He has spent much of his career working with international students in a variety of capacities as an English language teacher, writing center coordinator, ESL program administrator, and TESOL teacher trainer.