• Fourth edition of the best selling textbook updated and revised to take account of current trends within education and the hospitality, tourism and leisure industries • Content based on the application of systems operations management theory to traditional and current industry practice in food and beverage operations • Specially designed to support learning being divided into ten chapters, ideal for semester teaching, with each chapter having identified learning outcomes and the provision of references and additional sources of information, together with supporting PowerPoint presentations • Written by an experienced team of authors who are recognised authorities in food and beverage operations and culinary arts.