Closing Sales is Easy: Once You Know How

The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice

Kitchen Confidential: 25th Anniversary Edition

Fresh Off the Boat: A Memoir

A Cook's Tour: In Search of the Perfect Meal

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Edition 2

Delivering Happiness: A Path to Profits, Passion, and Purpose

The Devil in the Kitchen: The Autobiography

Negotiation (The Brian Tracy Success Library)

Grit: The Power of Passion and Perseverance

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

Food: A Love Story

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

Emotional Intelligence for Sales Success: Connect with Customers and Get Results

Unlimited Sales Success: 12 Simple Steps for Selling More Than You Ever Thought Possible

Retention Simplified: Your Journey From Chaos To Clarity (E-Commerce / D2C)

Delivering Quality Service

Waiter Rant: Thanks for the Tip—Confessions of a Cynical Waiter

The Professor Is In: The Essential Guide to Turning Your Ph.D. into a Job