Artificial Intelligence in Customer Service: The Next Frontier for Personalized Engagement

Closing Sales is Easy: Once You Know How

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Edition 2

ValueSpace: Winning the Battle for Market Leadership

Delivering Happiness: A Path to Profits, Passion, and Purpose

Fashion Marketing in Emerging Economies Volume I: Brand, Consumer and Sustainability Perspectives

Negotiation (The Brian Tracy Success Library)

Understanding the Higher Education Market in Africa

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Strategic Marketing of Higher Education in Africa

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

Customer Relationship Management in the Digital Age

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

Higher Education Marketing in Africa: Explorations into Student Choice

Emotional Intelligence for Sales Success: Connect with Customers and Get Results

Fashion Marketing in Emerging Economies Volume II: South American, Asian and African Perspectives

Unlimited Sales Success: 12 Simple Steps for Selling More Than You Ever Thought Possible

Management and Information Technology in the Digital Era: Challenges and Perspectives

Retention Simplified: Your Journey From Chaos To Clarity (E-Commerce / D2C)

Green Marketing in Emerging Markets: Strategic and Operational Perspectives