Bundling 2.0 - Bundling Within and Across Sectors

'Occasional' Customer Segmentation - Uncovering Hidden Truths About Customers

Are You Wasting Your Online Sales Potential?

The Single Easiest Way to Grow – Winning Back Lost Customers

Social BI for Intelligent Enterprise 2.0

Leveraging Internal Data to Target Competitor Customers

Channel Migration Strategies – Matching Customers to the Optimum Channels

Improving the Quality of Data Acquired from Customer Touchpoints

The Under-Tapped Banking Consumer Segments of the World – SMEs

Where are Your Dealers? (Optimizing the Dealer Network)

Maximizing Campaign Conversion Rates Using Analytics

Are You Using Enough and the Right Facts for Decisions across Your Organization?

Unique Acquisition Methods - Below the Line Customer Referral Programs

Wondering What Lies Ahead? The Power of Predictive Modeling

Quintupling Your Churn Prediction Performance

Loyalty Programs Gone Wrong – Ten Common Mistakes to Avoid

Loyalty Programs Gone Right – Constructing the Utopian Loyalty Program

Your Customers Are Changing, Are You Following?

Improving Processes in the Service Sector – Going Beyond Efficiency and Quality Uplift

Maximizing ROI Through Customer-Level Discriminatory Pricing