Consumer Behaviour in Hospitality and Tourism: Contemporary Perspectives and Challenges

Kitchen Confidential: 25th Anniversary Edition

Marketing and Design in the Service Sector: Enhancing the Customer Experience

Research Handbook on the Governance of Projects

Emerging Trends in Consumer Behaviour in the Service Sector

Robert's Rules Of Order (Speedy Study Guides)

Services Marketing: People, Technology, Strategy (Eighth Edition)

Financial Risk Management: Applications in Market, Credit, Asset and Liability Management and Firmwide Risk

The franchise formula: How to Multiply Your Restaurant

Celebrity, Social Media Influencers and Brand Performance: Exploring New Dynamics and Future Trends in Marketing

The RevOps Revolution: How to Rocket Your Revenue

International Hospitality Management

DisneyWar

Decision-Based Design: Integrating Consumer Preferences into Engineering Design

The Shareholder Value Myth: How Putting Shareholders First Harms Investors, Corporations, and the Public

Advanced Intelligent Computing Technology and Applications: 20th International Conference, ICIC 2024, Tianjin, China, August 5–8, 2024, Proceedings, Part VIII

Legendary Service: The Key is to Care

Holacracy: The New Management System for a Rapidly Changing World

Emerging Technologies for Education: Third International Symposium, SETE 2018, Held in Conjunction with ICWL 2018, Chiang Mai, Thailand, August 22–24, 2018, Revised Selected Papers

The Profiteers: How Business Privatizes Profits and Socializes Costs