
Liu Henry
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The Finom app won’t let me log in—keeps saying "something went wrong" even with the latest version. Tried all fixes (reinstall, clear cache, etc.), nothing works. Worst part? Customer support stopped replying mid-conversation. Terrible experience for a banking app.
PNL Fintech BV (trade name FINOM)
May 19, 2025
Hello Liu, we're sorry to hear you experienced a technical issue while pairing your phone. We're on it! Someone from our team will be in touch with you shortly to resolve this for you. We appreciate your patience, and apologize for any inconvenience it might have caused.

Mr K
blocking the payment and not approving the transaction asking tons of questions about transaction even while uploaded the invoice everything was in the invoice.. but still not aproving and rejecting the transaction.. very disappointed with the service
PNL Fintech BV (trade name FINOM)
July 17, 2025
Dear client, we understand your disappointment and apologize for any inconvenience. As a financial institution, we perform routine checks only as per regulatory obligations to safeguard funds and maintain banking system security. We want to help resolve your issue, but we can't identify you. Please contact us at hello@finom.co so we can assist you.

Marian W.
Generally a good app, but would be good to support people with security centered concerns using GrapheneOS.. Right now I need to keep two devices to be able to use the credit card
PNL Fintech BV (trade name FINOM)
June 11, 2025
Hello Marian, we can certainly assist you with this. Please note that Graphene OS is supported, but whitelisting may be required. Could you please contact us using the in app chat or via email at hello@finom.co? We are sure we can resolve the issue for you.