3.9
33.8K reviews
5M+
Downloads
Content rating
PEGI 3
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The NS app is the official planning application for the Dutch Railways.

The app has the following features:

- Realtime journey planner
- Timetable of departing trains per station
- Summary of Planned work and disruptions
- Station specific information regarding facilities and shops
- Notifications regarding delays of a saved trip


Permissions:
- We use your location to show nearby train stations
- We use permissions for "Photo's/media/files" to save temporary files for Google Maps. This allows maps shown in the app to be faster. The app doesn't use or have access to your pictures or other media.

The terms of use for the NS App apply to the use of the NS App. By using the NS App you agree to this.
Updated on
Sep 9, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
32.6K reviews
Lee Sousa
April 30, 2025
The app is extremely slow, then redirects to the website for most things, but then I MUST have the app to load E-tickets bought on the website, otherwise NS doesn't let me load them. The only positive thing I can say is that the app accurately represents the state of NS in general, with a lot of delays and too expensive for the quality of the service provided.
17 people found this review helpful
Did you find this helpful?
A Google user
September 19, 2019
All in all not a bad app. However, the connections provided are sometimes illogical, you might want to improve the algorithm. And where have the check-in/check-out notifications gone? They stopped working. I want that back. It would be very useful to get a notification when buying a supplement ticket too. Edit: The notifications are turned on, obviously. Hence why I wrote 'they' re gone and stopped working'. Thanks for assuming your customers are retarted. Bravo NS, you've just lost another star.
51 people found this review helpful
Did you find this helpful?
Nederlandse Spoorwegen
September 19, 2019
Dear Juliana, Thank you for your feedback. For notifications please go to settings and switch them on. We will also loo into the connections when you provide us with an example. With best regards NS Development team
Derya D
November 17, 2023
They just changed the app and now it takes me a really long time to find departures from a specific station. Before there was just a button on the main page underneath named "departures" to check and now I'm not even sure where that is. Why this change??? Literally the one thing I need to see on an app other than planning a trip. I cannot trust your travel advice and I need to see up-to-date real-time departure screen!!!
35 people found this review helpful
Did you find this helpful?

What’s new

The holidays are (almost) over again, time for a major update of the NS app. From this version onwards, you can find your saved trips via Planner, you can rent a Dott bike again, and all the screens for buying a ticket have been renewed. And coming soon: buying and using tickets in the NS app will become even easier thanks to our new Products screen!
If you have any questions or suggestions, please let us know. Enjoy your trip!