Forcelink 2.0

Forcelink is a Field Service Management app designed for the management of field assets and workforce operations, empowering teams with a real-time work management solution. It enables faster, more accurate resolution of field service issues by equipping your workforce with a comprehensive yet easy-to-use mobile platform.

With Forcelink, your field resources gain access to a wide range of tools to assist with the installation, inspection, maintenance, repair, and replacement of assets in the field. The app helps reduce operational costs, improve efficiency, streamline information sharing across all user categories, and effectively manage asset hierarchies and histories.

Key features include:

Geo-location of resources, customers, and assets, displayed on maps via mobile and portal

Faster, more accurate allocation of inspection work orders to field resources

Barcode scanning and capture

Electronic communication with field staff, with tracking and mapping of completed work and overall progress

Management of third-party subcontractor activity, with full visibility of all work

Photo capture and upload functionality

Creation of asset databases directly from the field, including asset hierarchies

Scheduling of future maintenance tasks, with the ability to create and export work orders to service providers

Full auditability to micro-level detail, including time-stamped attendance audit trails

Real-time status updates, checklists for each inspection, special instructions, and free-text notes

Comprehensive location details, including addresses, contact information, and map references

Note: To use Forcelink, you must be a registered subscriber with access to the Forcelink back office. The back office enables users to schedule and dispatch work to mobile teams. To enquire about becoming a subscriber, please contact us at [email protected]