3.3
38.8K reviews
5M+
Downloads
Content rating
PEGI 3
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About this app

Candy simply-Fi App allows you to communicate with your appliance. Beside assisting in carrying out daily activities "Candy simply-Fi" increases functionality making your product or the set of products more intelligent and performing.

To take advantage from Candy simply-Fi functionality you need to acquire one or more appliances equipped with Candy Wi-Fi connected technology (Smart Fi+, Smart Fi) or Smart Touch) and a compatible device.(*)

Product range manageable via Candy simpy-Fi App includes Washing machines, Washerdryers, Tumble Dryers, Dishwashers, Refrigerators, Ovens, Hobs and Hoods.

With the integrated Demo mode you can explore most of the functionality of Candy simply-Fi App, before purchasing an appliance of the range.

More information available in www.candysimplyfi.com and www.candysmarttouch.com.

If you need support, please contact your local Candy Customer Service (you can find the references on the official website), or write us: [email protected] (**)

Please remember to specify:
- problem details
- product serial number
- model of your smartphone/tablet
- App version
- Operating System version of your smartphone/tablet

(*) Interaction with Smart Touch products is limited on Android smartphones without NFC technology, on all tablets and all no-Android devices. However, you can access additional contents, quick links with assistance and manuals.

(**) Service available in Italian and English

Accessibility Statement: https://go.he.services/accessibility/simplyfi-android
Updated on
Aug 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Photos and videos and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.3
38K reviews
Jo Openshaw
June 8, 2025
Rarely works, getting a bit sick and tired of it. Machine has minimal functions without using the app/WiFi and yet the app rarely works.. Update - Doesn't work at all now, just says URL no longer exists and if you try to sign in instead of log in it makes you try to register from scratch but then doesn't allow that either because you already have an account. absolutely useless, DO NOT BUY A WIFI WASHING MACHINE.. ABSOLUTELY POINTLESS.
17 people found this review helpful
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Smart Home Haier Europe
October 20, 2020
Hi Jo, we are sorry you are disappointed. Can you give us more information? If you explain the problem in more detail, we can figure out what's going on. Julian
Colin
December 13, 2024
Would be good if the NFC worked. The guides are great, but when you try to sync to either my washer or my dryer by turning the dial on the machine to Smart Touch, making sure NFC is enabled on the phone, and holding the phone to the pad on the machines; the phone keeps vibrating but nothing happens on the app. Tried for over an hour with no success.
9 people found this review helpful
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Andy Wilkin
April 10, 2021
App simply doesn't work. I'm trying to register my tumble dryer but it keeps telling me there's no Internet connection. I've tried it via WiFi and mobile Internet but still errors? Nothing else's is showing this error? **Update 2** Placed a tumble down on the app and placed the tumble in 'Smart Touch'. Then pressed the two arrows and held my phone to the machine to sync it but, no nothing happens at all
5 people found this review helpful
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Smart Home Haier Europe
April 14, 2021
Hi Andy, this problem has been solved in the new release. Try to uninstall the app and download it again, then log in with your credentials (e-mail and password). If the problem persists, write to us at [email protected]. Julian

What’s new

Improved functionality and fixed errors