
Dániel Varga
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TL;DR: The app is really slow and the interface is confusing. You can only buy ticket before planning the route. Payment didn't work with 3D Secure card. After buying the ticket you have to do the plan route all over again. You also have to start over after activating the ticket, including every transfer. The app crashes after a few seconds when using the camera to scan the code to validate the ticket or transfer. To make all this worse the app is slow pn a fairly new mid-range phone.
2 people found this review helpful
BKK Budapesti Közlekedési Központ
January 1, 2024
Sajnáljuk, ha csalódtál a BudapestGO-ban. Hamarosan lehetőség lesz az applikációban egy gombbal váltani az utazástervezés és a jegyérvényesítés / jegy-, bérletbemutatás között. Az összeomlás kapcsán viszont kérjük, hogy jelentsd a hibát a telefonod megrázásával, hogy fejlesztőink megvizsgálhassák, a te telefonodon mi a hiba oka.

Gabica669
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For the past two months, i did not receive a bill from the app, when i buy the monthly pass. I wrote to bkk, they did not even answer. All my settings are good, still no bill, which is essential, as my employer needs it. Update: Bkk just sent me a very useful, polite, professional reply. 😊
BKK Budapesti Közlekedési Központ
May 12, 2025
Sajnáljuk a kellemetlenséget. Munkatársaink minden megkeresésre válaszolnak, kivizsgálják a problémát, addig is türelmedet kérjük.

Carolina Soyko
poor, avoid, cannot use, I waited a few hours for an email to confirm the account, checked the spam folder. tried with different email or registering with Google/Facebook same thing no email on any of the accounts/emails checked spam and pressed resend button. at the end used different app. Confirmation email came instantly on a different app. shop around for different app if you value your time.
BKK Budapesti Közlekedési Központ
July 25, 2025
Dear Carolina,
If it was a Yahoo email, please try another one, because due to security reasons, we don't allow Yahoo. If there is another problem, please shake your device and send us a report, so we can fix it. Thank you