
Alan Mathew
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This has to be one of the worst smart light apps I have ever used. Pairing a bulb tests our patience to the limit. The main purpose of purchasing a smart bulb, is to control the lights when we are not at home. The bulb always disconnects from the Wifi and I'm always facing the "Unknown issue occurred please try again" error messages. Even scheduling won't work properly. It turns on outside the scheduled timings. What's the point of using this app if I can't control the bulb. Pathetic app.
Signify Netherlands B.V.
June 7, 2025
Hi Alan,
Thank you for the review. We sincerely apologize for the inconvenience caused by the constant error messages in the application.
To ensure this is addressed promptly, please reach out to our support team via the app by navigating to (Discover > Help Center > Live chat), where our support team are ready to assist you further.

Iyxan23
please, don't make the widget have too much empty space. please make use of them. I can't have both "All On and All Off" buttons shown in the widget because it requires THREE horizontal tiles, despite having a LOT of empty space (seriously, the outer padding of the widget is way too much). My home page is packed and this is seriously annoying. I truly hope this is fixed in the next update.
Signify Netherlands B.V.
June 4, 2025
Hi,
Thank you for leaving us a review, and we would like to apologize if the "widgets" of the WiZ application does not work as according to how you would like it to work.
We will relay your feedback on the size of the "widgets" to the development team for possible future improvements and implementations.
Thank you for choosing WiZ.

Kyle Evans
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Worked well for a few months then all the lights one by one started blinking off then back on every second or two. I spent about 30 minutes and finally got one to pair to the app on my new phone All my bulbs are like this. Idk if this is their attempt to force me to buy new bulbs but this just makes me not want to buy this brand ever again. I don't understand why you would design it to blink when disconnected from network instead of just steady.
1 person found this review helpful
Signify Netherlands B.V.
June 4, 2025
Hi.
Thank you for sharing your experience, we really appreciate your feedback. It’s great to hear that things worked well initially, and we’re sorry to learn about the recent issues with your lights.
We would love to assist you on this and to do so, please reach out to us by going to (Discover> Help Center > Live Chat).