Universal Orlando Resort

3.8
8.62K reviews
5M+
Downloads
Content rating
PEGI 3
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About this app

Whether you’re planning a future visit or already in the middle of your adventure, the Universal Orlando Resort App is the ultimate must-have. Tap in to purchase tickets, access planning tools, unlock exclusive experiences, book delicious dining reservations, and even order your favorite foods on the go!

Get all of this and more in the palm of your hand with the Universal Orlando Resort App.

Access Your Universal Orlando Wallet: Link your tickets and add a payment method to ensure an even more seamless visit! For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party.

Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can order ahead at select locations. That means less time waiting in line and more time enjoying delicious delights!

Dine On Your Time: Make dining reservations at select locations throughout Universal Orlando Resort. From classic culinary favorites to show-stopping desserts, you’ll find something for everyone to enjoy.

Unlock Connected Gameplay: Are you ready to complete the challenge? Level up to Super-Villain stardom with connected gameplay at Illumination’s Villain-Con Minion Blast. Sync with your blaster to customize your experience, track your score, opt into special missions, and earn achievements!

Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map.

Plus, you can access additional features designed to ensure you have the smoothest visit possible. Virtual Assistant, Parking Reminders, Universal Pay, and more are available only in the Universal Orlando Resort App.

Privacy Information Center: www.UniversalOrlando.com/Privacy
Terms of Service: www.universalorlando.com/web/en/us/terms-of-service/terms-of-use
Your Privacy Choices: www.nbcuniversal.com/privacy/notrtoo
Privacy Policy: www.nbcuniversal.com/privacy
CA Notice: www.nbcuniversal.com/privacy/california-consumer-privacy-act
Updated on
Apr 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
8.12K reviews
Roshni M
February 3, 2025
App is simpler and much easier to follow then another major theme park in Orlando. It would be great if 1. the map would automatically show the wait times without having to click the tag on the map to check. 2. As a vegetarian, I wish there was a filter to quickly identify which restaurants/quick services have an veg options to save time.
5 people found this review helpful
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NBCUniversal Media, LLC
February 4, 2025
Thank you so much, Roshni, for this 5 star review, and for sharing the ways in which we can continue improving our Guests' digital experiences! We'll share your feedback appropriately, and look forward to your return to our Universe. Make sure to set show time reminders for your fav shows, like The Blues Brother Show, when you're back with us!
Chris Wright
February 16, 2025
Do not rely on the app to keep an image of your ticket. I scanned it, wouldn't show up, then scanned again and it wouldn't scan it again. The app is great for food and times, but when you loose your ticket, your still fighting lines and waits because that part doesn't work
2 people found this review helpful
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NBCUniversal Media, LLC
February 16, 2025
Hi Chris, thank you for your review. We apologize for any inconvenience that you may have experienced due to this. At your earliest convenience, please contact our Guest Services Department at 407-224-4233, or via email at [email protected], and provide your review username for assistance. We look forward to hearing from you.
Michael Prentice
February 16, 2025
The app won't let me log in or create a new account. It just says Oops! every time and says try again later. Trying later gives the same error. OK, I figured out that it was a wrong password. Why wouldn't the app just tell me that instead of Oops! Very frustrating.
1 person found this review helpful
Did you find this helpful?
NBCUniversal Media, LLC
February 16, 2025
Hi Michael, thanks for your review. We are sorry to hear about the issues you described, but it is great to see that it was resolved. We will document your feedback further. Feel free to reach out at 407-224-4233 or at [email protected] and reference your review username for any further feedback. We look forward to welcoming you.

What’s new

This latest app update includes bug fixes and other enhancements so you can continue to amplify your experience at Universal Orlando Resort!