Carlcare

Contains ads
4.5
250K reviews
1B+
Downloads
Content rating
PEGI 3
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About this app

Carlcare,a professional after-sales service brand,has 2000+ service centers in over 58 countries.With this APP, knowing more about your device, finding solutions to problem you encounter,getting all-around after-sales servcie,all of these will become more convenient and faster!

1.Online Self-service: Carlcare provide diversified self-service ,you can check spare parts price,warranty,repair status and nearest service center,for better repair expierence, you can apply for fast repair and reservation service.
2.Manual Service: Any problem can be solved by one-to-one communicating with official technical expert!
3.Official Protection: To activate extra protection for your device, we will give away official protection services such as Extended Warranty Card/Broken Screen Card, which is looking forward to your attention!
Updated on
Jun 2, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
250K reviews
Shakeel Ahmad
June 20, 2025
šŸ”“ I am using Infinix Note 40. After the recent software update, my AirPods Pro are having severe Bluetooth audio issues. The sound keeps breaking and stuttering in all apps (YouTube, TikTok, Facebook, MX Player, etc.). Before the update, everything was working perfectly. Now in Developer Options, the Bluetooth codec is locked to SBC. AAC and other high-quality codecs are greyed out and not selectable. I have tried everything — factory reset, clearing cache, changing settings, even third-party
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Manik Gupta
June 20, 2025
do not buy infinix, tecno brand phones, 3rd class app and infinix phone. once you move to other area, the phone get locked. I called the carlcare hepline, reply was that phone unlock appeal can be submitted only when it locked and it takes 7 working days to resolve. it means you have to visit that place again to get your phone locked and do carry another good quality phone to call the customer care to appeal for unlock. wait for 7 working days to get it open again.
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Nasrul Fajri
April 12, 2025
poor service and the most unhelpful cellphone service center ever exist... I have bought a defect item (Tecno camon 40 pro) but after 2 days the device is unable to be charged. then the customer service at Honggowongso branch mentioned "usually it's caused by the subort etc etc" WITHOUT CHECKING THE DEVICE OUT...Like how could you possibly judge something that you cannot see? even a doctor needs to ask the patient or do some thorough checking towards the patient?!!
163 people found this review helpful
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What’s new

1. Optimize APP security and ensure user data security
2. Fixed bugs, more stable and smooth