
Afra Alsharif
This app is a scam, it's been more than a week since there have not been any surveys available, I just want to get points to redeem money but if there are no surveys I can't. They often also kick me in the middle of the survey because my profile didn’t match their preference. Even If I try to click on the contact us button nothing appears, it's as if they didn't put any info because it's actually a scam!!
3 people found this review helpful
Toluna corporate
September 11, 2025
We're sorry to see that your experience with our app is not at the level we would have liked. We strongly encourage you to report in detail any issue you might encounter to our support team so that we may properly assist you. They can be reached via the app's and site's Contact features, or by email at
[email protected]. Thank you!

Jeanne Dy
I don't recommend this app. Only had a day to access the app and answered 4 surveys. The next day, my account was logged out and couldn't log back in. My credentials didn’t work, and I never received a password reset email. When I contacted support, they eventually replied saying my account was flagged due to "inconsistencies between the data provided and the system-detected settings." However, I used the same phone and was at home the entire time.
8 people found this review helpful
Toluna corporate
September 4, 2025
We're sorry to see that your experience with our app is not at the level we would have liked. We strongly encourage you to report in detail any issue you might encounter to our support team so that we may properly assist you. They can be reached via the app's and site's Contact features, or by email at
[email protected]. Thank you!

Jana Sansree
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It has been more than 5 months but no rewards updated. i could not redeem my rewards because of this. i've emailed the toluna team but the only reply is wecwill work on this . so dissapointed!!!!° Diane Williams (Toluna) 2 Sep 2025, 10:11 GMT+3 Hello, Thank you for reaching out! We are currently in the process of updating our rewards system, so I'm afraid that several of our vouchers are currently unavailable. Rest assured that they will be restocked as soon as possible - please keep an
5 people found this review helpful
Toluna corporate
September 1, 2025
We're sorry to hear that your experience with our app is not at the level we would have liked. We strongly encourage you to report in detail any issue you might encounter to our support team so that we may properly assist you. They can be reached via the app's and site's Contact features, or by email at
[email protected]