
Mfezeko
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The support system takes too long to reply, always hours later oftentimes more than 6. The verification system is also bonkers. One time it took more than a week to verify my card details and when the verification was a success, I wasn't even permitted to withdraw using my bank card, mind you I was blocked from withdrawing during the whole process even from changing the method.As Im speaking even now, I'm awaiting a verification of my skrill which used them to deposit. same goes for my bank card
2,433 people found this review helpful
Pocket Investments LLC
July 11, 2025
Dear trader, we are sorry to hear you had difficulties during verification. We try to make this process swift and as uncomplicated as possible. Our support team is always open to help you resolve any issue. Please contact us at
[email protected] so we could investigate this issue more closely. Best regards, Pocket Broker team

velmurugan Natarajan
I had very good experience with pocket options platform before, nowadays the withdrawal is very worst from this platform, they are sending our withdrawal to payment providers and even we given the clear information about the bank account, still it's been declined without any reason and funds going back to pocket options platform account, it's very worst for withdrawal method
420 people found this review helpful
Pocket Investments LLC
July 22, 2025
Dear trader, we are sorry to hear you had difficulties while withdrawing funds. We try to make this process swift and as uncomplicated as possible. Our support team is always open to help you resolve any issue. Please contact us at
[email protected] so we could investigate this issue more closely. Best regards, Pocket Broker team

Hope Rose (Ella)
this app is scam 😒 I deposited money yesterday around 9am it never reflected on my account kept showing pending until night when it showed me expired, I never got a refund neither did the money reflect adding on that they told me an not verified after going through all the procedures. FYI they refused to verify me after taking my money. I have sent various reports to the support team but no response. I wouldn't recommend 🤌
662 people found this review helpful