
Natalie van Ingen
I can't edit past treatments. I accidentally chose to not add an extra treatment, and there is no way to change that. The schedule will just be wrong now. I also can't track my own results (like how much hair was growing back after each treatment). I want to be able to add treatments to my schedule. I've seen complaints about this since 2019 but apparently they don't think it's important to add. Basically this app is just a calendar app with lots of pink and no editing options.
7 people found this review helpful
Philips Consumer Lifestyle B.V.
October 4, 2023
Hi there, thank you for sharing your experience with the Lumea app. Your feedback is much appreciated. It's unfortunate to hear about these issues. Please reach out to us via philips.com/contact to assist you further and improve your experience with the Lumea app. Hope to hear from you soon.

Helen J
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Great app, it really helps me stay on schedule and I'm getting great results with the IPL. I like the tips in manageable chunks, just when you need them, with pictures and examples. Much better than a manual. It's a really well designed part of the tool and I'm surprised how useful it is. Edit - removed a star because the notifications aren't working right for me. I seem to get loads of reminders to read the same old articles about technique but I'm missing the treatments when they are due.
18 people found this review helpful

Jenny McMeekin
Despite trying everything to get the notifications right, I don't get them. I never see when I need to do my next treatment so I've had to use my own diary. I also don't see a way of starting to record a new treatment if I forget to record... So if I don't record it straight away on the day, it will record on the day I remember to input it which can be wildly inaccurate. It does allow recording if late on follow up treatments, just not the initial.
Philips Consumer Lifestyle B.V.
July 14, 2025
Hi Jenny, our development team has determined that the notification issue you mentioned is specific to Xiaomi phones; they're investigating this further. In the meantime, thank you for your patience. Your other points of feedback have been noted. If you have any questions, now or in the future, please contact us on our website, Facebook or X.