
Athul Tom Mathew
Smooth ordering, even smoother support Ordered through the Desertcart app, and when my package hit a snag with the courier, Abeer in support took over. His quick replies in-app and by email turned a potential return into an on-time delivery. The app itself is easy to use; what really stands out is the human backup when things go sideways. Great customer service. Huge thanks to Abeer. Big thumbs-up!
12 people found this review helpful
Thank you for your fantastic feedback! We're thrilled to hear that your ordering experience was smooth, and that Abeer provided excellent support to resolve the issue with the courier. We’ll be sure to pass along your kind words to him—he’ll be thrilled to know how much you appreciated his assistance. Have a nice day!

Gaurav Prashar
Genuine & Trustworthy Service. Items with batteries larger than coin size cannot be ordered, but otherwise its a great place to find items not available locally. Often runs good deals and flash sales that offer excellent value. I've been mostly using the website but recently started using the app and it is of course convenient. Shall update more with use.
2 people found this review helpful
Thank you for your thoughtful feedback! We’re so glad to hear that you find Desertcart to be a reliable platform for sourcing items that aren’t available locally. It’s great that you’ve started using the app for added convenience, and we look forward to hearing more of your thoughts as you continue to use it.

Nikhil Anurag
Ordered ear buds from here. when there were no updates in the app, I contacted the support, who told that the product can't be delivered because it has a battery in it. Then why have the product for sale. By that logic every electronic product that runs on battery can't be delivered. I took the pro membership just for this product which won't be delivered at all. All my future purchase plans were products with batteries on them so the membership is useless for me.
5 people found this review helpful
We’re truly sorry for the inconvenience and frustration caused by this situation. Restrictions on shipping products with batteries are due to safety regulations, which unfortunately limit delivery options. We understand how disappointing this must be, especially after purchasing the PRO membership. Please reach out to us at
[email protected].