Dialpad
1.8star
2.86K reviewsinfo
100K+
Downloads
PEGI 3
info
About this app
Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business.
Features that Matter:
A Single Platform
Calls, contacts, and messages—all your business communications right in the palm of your hand.
Switch Between Devices
Take calls on the go and switch between your laptop or deskphone to your Android device in one tap.
Automatic Note-Taking
With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said.
Rich Contact Profiles
Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM.
Coach From Anywhere
Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.
Features that Matter:
A Single Platform
Calls, contacts, and messages—all your business communications right in the palm of your hand.
Switch Between Devices
Take calls on the go and switch between your laptop or deskphone to your Android device in one tap.
Automatic Note-Taking
With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said.
Rich Contact Profiles
Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM.
Coach From Anywhere
Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.
Updated on
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Ratings and reviews
1.8
2.78K reviews
Travis Steele
- Flag inappropriate
July 27, 2025
While Dialpad as a service is great, there are just some features that are missing. 1. No way to simply disable a user 2. No way to forward calls to another person on the app. 3. Some of the AI functions. 4. Other settings changes on the app. This is very general I know, but other providers just offer more control. With all this said, as a service, Dialpad is better than a lot of others. Call quality has been so much better than our previous provider.
8 people found this review helpful
Dave Welch
- Flag inappropriate
April 1, 2025
Lost calls and texts, Horrible GUI, and the list goes on. I've had the service for about 5 years and I would love to get off of it but the amount of calls make it very difficult. If you are a single user you will regret getting involved. The platform is for large companies with web-based use only
8 people found this review helpful
Paulius Kruzinauskas
- Flag inappropriate
May 9, 2025
We use Dialpad daily for communicating with drivers and our internal team, and it’s honestly one of the easiest platforms to work with. Everything is in one place—calls, messages, notes, and even automatic follow-ups. What really stands out is the AI feature. It helps create call summaries, tracks what I promised to drivers, and makes it easy to find previous conversations or important details. For example, if I promise a bonus or a specific load to a driver, AI catches that and saves it as a
22 people found this review helpful
Dialpad, Inc
May 20, 2025
Thank you so much for your review!
What’s new
+ Bug fixes and performance improvements
App support
phone
Phone number
+18447948240
About the developer
Dialpad, Inc.
2700 Camino Ramon Ste 490
San Ramon, CA 94583-5004
United States
+1 844-636-4244
