hvv switch – Mobility Hamburg

4,2
4,6K reviews
500K+
Downloads
Content rating
PEGI 3
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About this app

With hvv switch, you have hvv, car sharing, shuttle and e-scooter in one app. Buy tickets for bus 🚍, train 🚆 and ferry 🚢 or rent a car 🚘 from Free2move, SIXT share, MILES or Cambio. Alternatively, you can call a MOIA shuttle 🚌 or explore Hamburg flexibly with an e-scooter 🛴 from Voi. For unlimited mobility on public transport, you can order the hvv Deutschlandticket. 🎫

Highlights of the hvv switch app:

7 providers, 1 account: public transport, car sharing, shuttle & e-scooter
Ticket purchase: buy the hvv Deutschlandticket & other hvv tickets
Route planning: use the hvv timetable info
Travel affordably: automatic ticket purchase with hvv Any
Easy to rent: cars from Free2move, SIXT share, MILES & Cambio
Stay flexible: rent an e-scooter from Voi
Shuttle service: book a MOIA shuttle
Pay securely: PayPal, credit card or SEPA

7 mobility providers – one account
With hvv switch, you can use the services of hvv, Free2move, SIXT share, MILES, Cambio, MOIA and Voi. Missed your train or bus? Flexibly switch to car sharing, a shuttle or an e-scooter!

hvv Deutschlandticket
With hvv switch, you always have your hvv Deutschlandticket with you. The mobile ticket is a personal non-transferable monthly subscription and costs 58 € per month. With the Deutschlandticket, you can use all of the public transport in Germany, including regional transport. Handy - your hvv Deutschlandticket is displayed on the start screen of the hvv switch app.

Order a mobile ticket
Buy tickets for Hamburg's public transport - from short journey tickets to single tickets and 9 am group tickets. You can pay securely and quickly with PayPal, SEPA direct debit, or credit card (Visa, Mastercard, American Express). Upload your ticket to your wallet and access it even faster.

hvv Any – the smart ticket
With hvv Any, you no longer need to worry about tickets. Just start your ride with hvv Any and it will recognise your transfers and destination and automatically book the cheapest ticket. Just activate Bluetooth, location and the motion sensor – and let's go!

Timetable information
You know your destination, but not the route? The hvv timetable planner for buses and trains will help you plan your route.

• Check the route by clicking on the line symbol
• Save connections in your calendar & share them with contacts
• Add stopovers to a route
• Save connections and be reminded
• Find departures nearby or for any stop
• Check for disruption reports on roadworks & closures
• Set up disruption alerts & stay informed via push notifications
• Track the location of HOCHBAHN buses live

Car sharing with Free2move, SIXT share, MILES & Cambio
With Free2move (formerly SHARE NOW), SIXT share, and MILES, you’ll always find the right car – classic, electric, compact, or spacious. MILES charges based on distance, while SIXT share and Free2move charge by the minute. New to the app is Cambio, currently in open beta, with billing based on time and distance, depending on the vehicle type and rate. All payments are processed through your hvv switch account. Find a car in the app or at the hvv switch points.

MOIA shuttle
With the electric fleet of MOIA, you can reach your destination in a climate-friendly way. Share the ride with up to 4 people and save money! You book a ride, get on the shuttle and passengers get on or off during the journey.

E-Scooter from Voi
For even more mobility, you can rent e-scooters from Voi. Find a scooter and unlock it with just a few clicks. Our app shows all e-scooters in your area. Grab an e-scooter right now and try it out!

Bike+Ride
The open beta for Bike+Ride runs and you can now park your bike securely at selected stations. Book your parking space and locker at the pilot locations in Bad Oldesloe, Elmshorn and Schwarzenbek.

Feedback
Your opinion makes us better. Write us to [email protected]
Updated on
20 Mar 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4,2
4,54K reviews
Nick Doublethreefour
19 October 2023
You cannot buy a ticket for someone else. You can buy multiple tickets though which is pointless if they are not valid for someone else. Per the FAQ you can also not cancel them. Really stupid system. Edit: why don't you pass forward those suggestions? Is this how you expect the app to be improved? By "work" of users?
6 people found this review helpful
Did you find this helpful?
Hamburger HOCHBAHN AG
18 October 2023
Hello Nick Doublethreefour, thank you for your feedback. Please contact [email protected] if you have any suggestions for improvement. Kind regards, hvv switch / AE
Pete Gurney
23 March 2025
Would be even better if the app supported the Deutchland ticket QR code on smartwatch. Edit: if the current Deutchland ticket is added to Google wallet using the menu on the ticket page, the QR code is available on a smartwatch that supports Google wallet. Remember though to update the pass monthly as it expires month end.
Did you find this helpful?
Hamburger HOCHBAHN AG
18 March 2025
Hi there, thank you for your amazing 5-star review! We will investigate if it's possible to support QR codes on smartwatches in the future. In the meantime, we wish you safe travels and hope you continue to enjoy our app!
Mohamed El Khatib Naranjo
18 March 2025
App keeps crashing was working fine on my Android phone until last week, please fix the bug. update: I unistalled the app and reinstalled and all good now
Did you find this helpful?
Hamburger HOCHBAHN AG
18 March 2025
Hi Mohamed, thank you for your review. We have forwarded your comment to our product development team, and they are currently working on fixing the issue. We apologize for the inconvenience and kindly ask for your patience.

What's new

Beta launch for cambio: you can now use cambio, another car sharing service, in the hvv switch app! Explore the new features today. You’ll find cambio under “Beta functions” in the menu.

Do you have any questions or feedback on the new functions? We look forward to hearing from you! Simply tap "Feedback" in the menu of the hvv switch app to share your thoughts.