Google Support Services

Name: Google Support Services
Availability: InStock
Rating: 3.8316831588745117 (23627 reviews)
Author: Google LLC

Google LLC

3,8

23,6K reviews

Downloads

PEGI 3

About this app

The Google Support Services (GSS) app allows you to share your Android device screen with a Google customer support agent for a personalized support experience. With GSS on your device, the agent can invite you to share your screen, and guide you with on-screen annotations making it faster and easier to resolve your issue. While sharing your screen, the agent will not be able to control your device, but will be able see your screen to help explain their instructions. You can completely stop or pause sharing your screen at any time.

This app comes pre-installed on Pixel devices, and Nexus devices with Android 7.1.1 or higher; it can be installed on most devices with Android 5.0 or higher. This app cannot be started by itself and is used only when a Google customer support agent sends an invite to the user to share their screen.

Updated on

31 Oct 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Messages and 4 others

Data is encrypted in transit

Ratings and reviews

3,9

22,9K reviews

Howard Gavin

01 September 2025

Support doesn't offer the support I need. I understand there must be adds. That's how they make money. But when the ad asks if I'm interested and I say "No Thanks" 15 times or more and they still pop up almost every time an add shows up, it wants me to delete every game and seek my entertainment else where. Whatever you do, do not click on EF, Ever Flex pants, or you will never get rid of them no matter what you do!!!! Avoid that ad at all costs!

1 person found this review helpful

Ron Rehl

13 June 2025

What support? Rarely do I see Google respond to anything. To actually talk to a live person? HA! No one can live long enough for that. Google does what it wants and loads apps that just drain battery life. Then there is the tracking, storing, and selling of user's info. Store personal information on your cloud? Yeah, right. And when is the next time hackers will steal it?

37 people found this review helpful

The Blue Frog

06 September 2025

Can't be Trusted EVER do to the Criminal Actions of some individuals who may be using a remote connect app like THIS to rob you. This gives someone that you Do NOT "Know" Total & Full Access to your device and ANYTHING on your device. This could be this biggest Mistake EVER, unless you actually KNOW the person you're giving FULL Access to. Don't be a fool, take your device somewhere that you can see it being worked on in "Real Time". Or REMOVE All Money related Apps from device Prior to Acc.