Zalando ā online fashion store
4.5star
1.26M reviewsinfo
50M+
Downloads
PEGI 3
info
About this app
The Zalando app is your new go-to for quality fashion and lifestyle brands (over 6,000!), outfit and beauty inspiration at your fingertips, and a shopping experience thatās all smooth and no stress.
IT'S GIVING INSPIRATION
ā¢ Follow your favourite creators for outfit and styling inspo
ā¢ Follow brands you like to see more from them first, including new releases and exclusive collections
ā¢ Curate and follow boards of the outfits, videos, and products that inspire you, and start inspiring others
ā¢ Explore whatās trending across Europe with Trend Spotter and see what everyoneās wearing in Berlin, Paris, and Milan right now
ā¢ Tune into our Live videos to get tips from the experts, product how-tos, and inspo you can add directly to your bag
ā¢ Tap into Stories to get your style and culture guide with features like āWhat do I wear?ā plus the latest on major brand collabs
ā¢ Save your faves to your wishlist and never miss a size update or price drop
IT'S GIVING CHOICE
ā¢ Browse over 11,000 items from a wide range of brands, including all-time fashion favourites
ā¢ Dive into our different assortments: clothing, shoes, accessories, sports, beauty and skincare, preloved gems, and kidswear
ā¢ Get updates on the things you care about - from news and trends to sales and discount codes
ā¢ Hear about new collections and product launches from the brands you love
ā¢ Never miss a price drop or restock by opting in to notifications on items in your wishlist
ā¢ Give preloved clothing a new life when you shop our extensive selection of pre-owned (but just like new!) clothing, accessories, and boots
Pick your preferred way to pay and enjoy delivery directly to your own doorstep
IT'S GIVING PERSONAL
ā¢ Benefit from spot-on recommendations that show you the items youāll love, without you needing to go looking for them
ā¢ Rate how the fashion youāve ordered fits and get personalised sizing advice as you shop
ā¢ Get measured with our measurements tool to find what fits, fast
ā¢ Try on outfits in our virtual fitting room to see how theyāll fit before ordering
ā¢ Get instant style and outfit advice from the Zalando Assistant, a tailor-made AI-powered fashion assistant to help you on your shopping journey
So, ready to explore the app?
Shop the brands you love, unlock exclusive deals, and get inspiration and recommendations that feel like they were made just for you.
IT'S GIVING INSPIRATION
ā¢ Follow your favourite creators for outfit and styling inspo
ā¢ Follow brands you like to see more from them first, including new releases and exclusive collections
ā¢ Curate and follow boards of the outfits, videos, and products that inspire you, and start inspiring others
ā¢ Explore whatās trending across Europe with Trend Spotter and see what everyoneās wearing in Berlin, Paris, and Milan right now
ā¢ Tune into our Live videos to get tips from the experts, product how-tos, and inspo you can add directly to your bag
ā¢ Tap into Stories to get your style and culture guide with features like āWhat do I wear?ā plus the latest on major brand collabs
ā¢ Save your faves to your wishlist and never miss a size update or price drop
IT'S GIVING CHOICE
ā¢ Browse over 11,000 items from a wide range of brands, including all-time fashion favourites
ā¢ Dive into our different assortments: clothing, shoes, accessories, sports, beauty and skincare, preloved gems, and kidswear
ā¢ Get updates on the things you care about - from news and trends to sales and discount codes
ā¢ Hear about new collections and product launches from the brands you love
ā¢ Never miss a price drop or restock by opting in to notifications on items in your wishlist
ā¢ Give preloved clothing a new life when you shop our extensive selection of pre-owned (but just like new!) clothing, accessories, and boots
Pick your preferred way to pay and enjoy delivery directly to your own doorstep
IT'S GIVING PERSONAL
ā¢ Benefit from spot-on recommendations that show you the items youāll love, without you needing to go looking for them
ā¢ Rate how the fashion youāve ordered fits and get personalised sizing advice as you shop
ā¢ Get measured with our measurements tool to find what fits, fast
ā¢ Try on outfits in our virtual fitting room to see how theyāll fit before ordering
ā¢ Get instant style and outfit advice from the Zalando Assistant, a tailor-made AI-powered fashion assistant to help you on your shopping journey
So, ready to explore the app?
Shop the brands you love, unlock exclusive deals, and get inspiration and recommendations that feel like they were made just for you.
Updated on
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Ratings and reviews
4.5
1.22M reviews
A Google user
- Flag inappropriate
November 29, 2019
I have shopped with Zalando frequently in the past and I love everything about it's app, variety of brands, collection, authenticity, everything. I'm really very disappointed with it right now. An item I wanted to pick up during the Black Friday sale was discounted for all sizes, but mine. I find this extremely discrimination really upsetting. That's really really terrible on your side, Zalando.
2 people found this review helpful
A Google user
- Flag inappropriate
- Show review history
November 21, 2018
I guess there is no better place to address this. The user interface is mediocre and the profile data seems to be out of sync with the website but that's not a big problem. Marking my order as returned without clarification is. Contacted CS on Facebook because there is no live chat, then I was being told there was a "technical problem". I suspect there was a pricing problem and they should at least be transparent about it. 3 stairs is fair, but it is also rating the company behind the app not only the app itself. Unfortunately these two are intertwined.
32 people found this review helpful
zohaib
- Flag inappropriate
October 8, 2025
Impossible refunds, no real support They have my returned items, but my refund is missing for weeks. Customer service gives endless excuses and delays. When you ask for a manager to resolve it, they are "never available" and no one calls you back. It feels like a scam to keep both the items and the money. Avoid the hassle.
1 person found this review helpful
Zalando SE
October 8, 2025
Hi zohaib, thank you for your review and sorry for the trouble. Weāve passed your comments to the right team. If you need direct help, please get in touch via Help & FAQ. š§” Your Zalando team.
Whatās new
Discover a better shopping experience! We regularly fine-tune our app for smoother performance, bug fixes, and exciting improvements. Enjoy seamless shopping with us! šļøš²
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About the developer
