
Charlotte
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Pretty good app, but room for improvement. I wish we could create our own dynamic lighting settings. Also, I wish the camera section functioned a bit more like the Tapo App, I prefer the timeline display and ability to flick though it "live" instead of just loading each individual clip one at a time. Thanks for taking my suggestion, I hope to see updates soon :). *The issues I was having with video playback seems to have resolved.
2 people found this review helpful
Signify Netherlands B.V.
April 21, 2025
Hi Charlotte,
We truly appreciate your review, and for listing the invaluable feedbacks for us to further improve on in the near future.
Rest assured that your feedbacks will be forwarded to the relevant department, and we would like to extend our sincerest thank you for the continued support and for choosing WiZ.

Alan Mathew
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This has to be one of the worst smart light apps I have ever used. Pairing a bulb tests our patience to the limit. The main purpose of purchasing a smart bulb, is to control the lights when we are not at home. The bulb always disconnects from the Wifi and I'm always facing the "Unknown issue occurred please try again" error messages. Even scheduling won't work properly. It turns on outside the scheduled timings. What's the point of using this app if I can't control the bulb. Pathetic app.
4 people found this review helpful
Signify Netherlands B.V.
June 7, 2025
Hi Alan,
Thank you for the review. We sincerely apologize for the inconvenience caused by the constant error messages in the application.
To ensure this is addressed promptly, please reach out to our support team via the app by navigating to (Discover > Help Center > Live chat), where our support team are ready to assist you further.

Kyle Evans
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Worked well for a few months then all the lights one by one started blinking off then back on every second or two. I spent about 30 minutes and finally got one to pair to the app on my new phone All my bulbs are like this. Idk if this is their attempt to force me to buy new bulbs but this just makes me not want to buy this brand ever again. I don't understand why you would design it to blink when disconnected from network instead of just steady.
3 people found this review helpful
Signify Netherlands B.V.
June 4, 2025
Hi.
Thank you for sharing your experience, we really appreciate your feedback. It’s great to hear that things worked well initially, and we’re sorry to learn about the recent issues with your lights.
We would love to assist you on this and to do so, please reach out to us by going to (Discover> Help Center > Live Chat).