Smiles: Food Grocery Lifestyle
4.3star
174K reviewsinfo
1M+
Downloads
PEGI 3
info
About this app
On popular demand, Smiles UAE is now available for any mobile user in UAE. Join the Smiles family and start saving.
About this App:
What’s the deal? With Smiles, you can “level-up” your lifestyle in UAE without breaking your bank. Smiles is all about deals, discounts, and offers - every day of the week and every hour of your day. Smiles gives you Buy 1 Get 1 free from 3000+ restaurants, cafes, and theme parks across UAE, 50% off on movie tickets, cashback (as Smiles points) for your daily shopping needs and much more.
Is Smiles for you?
If you are living in UAE or simply visiting, Smiles is the only App you need every day for deals and savings – be it Dining, Grocery, Shopping, Cinema, Theme parks, Travel, Wellness. Smiles is used by over 1.6 million households in UAE already - and our savings tracker shows that the users have saved 100’s of millions. What’s more, Smiles gives you a special surprise gift every single day, personalized to your needs.
And if you are an Etisalat consumer, Smiles gives you special voice or data deals for your daily use, and lets you earn free points for every bill payment and recharge too, which you can redeem for special rewards and deals.
Download the App now, and get a special gift on your first transaction.
About this App:
What’s the deal? With Smiles, you can “level-up” your lifestyle in UAE without breaking your bank. Smiles is all about deals, discounts, and offers - every day of the week and every hour of your day. Smiles gives you Buy 1 Get 1 free from 3000+ restaurants, cafes, and theme parks across UAE, 50% off on movie tickets, cashback (as Smiles points) for your daily shopping needs and much more.
Is Smiles for you?
If you are living in UAE or simply visiting, Smiles is the only App you need every day for deals and savings – be it Dining, Grocery, Shopping, Cinema, Theme parks, Travel, Wellness. Smiles is used by over 1.6 million households in UAE already - and our savings tracker shows that the users have saved 100’s of millions. What’s more, Smiles gives you a special surprise gift every single day, personalized to your needs.
And if you are an Etisalat consumer, Smiles gives you special voice or data deals for your daily use, and lets you earn free points for every bill payment and recharge too, which you can redeem for special rewards and deals.
Download the App now, and get a special gift on your first transaction.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
4.3
173K reviews
Megna Rajagopal
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March 16, 2025
This app is incredibly disappointing. The 'El grocer' groceries are always late, and there's no way to track your order, which makes it frustrating. The "upcoming orders" section doesn't even show your current order, so you're left in the dark. Customer service agents keep promising delivery times, but they never follow through. Overall, it's a frustrating and unreliable experience. Would not recommend!
18 people found this review helpful
e& UAE
March 17, 2025
We're saddened to hear about your recent experience with us Megna. Your satisfaction is important to us, and we'd like to make things right. Please contact us directly at [email protected] so we can look into this and make things right. -Smiles Team
Shahid Ibrahim
- Flag inappropriate
April 7, 2025
Had an absolute nightmare with their service . i have ordered grocery at 9 pm , it showed 46 mins delivery . It has been 3 hours and the parcel hasn't arrived . The customer support chat person was utterly useless and didn't even allow me to cancel the order . Next the delivery guy's number popped up in the app and even he didn't pick the calls . When I went to check the chat again , the app wasn't working only for my phone . Absolute abysmal service . Will never come back for an order
5 people found this review helpful
e& UAE
April 8, 2025
We apologize for the disappointment, Shahid. Please share the order details and contact number with us at [email protected]. We will get in touch with you and do the needful. Thanks. -Smiles Team
Mirvat A
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- Show review history
March 25, 2025
I was charged due to a technical issue, and despite being promised a refund for almost TWO MONTHS, I still haven’t received it. I have followed up multiple times, but the issue remains UNRESOLVED. Due to this experience, I no longer trust the service and do not recommend using this app. I have escalated this issue through the proper channels, but I am disappointed by the lack of resolution. I would advise others to be cautious before using this app.
16 people found this review helpful
e& UAE
March 19, 2025
We're deeply sorry to hear about your frustrating experience, Mirvat. Your satisfaction is our priority, so if you can please provide your details and contact number via [email protected] and we'll investigate the matter urgently to ensure you receive the appropriate resolution and address any communication lapses. Thank you. -Smiles Team
What’s new
"Smiles Rewards your everyday!
Discover what's freshly added:
-Streamlined home cleaning journey
-Bug Fixes & Enhancements"
Discover what's freshly added:
-Streamlined home cleaning journey
-Bug Fixes & Enhancements"
App support
About the developer
EMIRATES TELECOMMUNICATIONS GROUP COMPANY (ETISALAT GROUP) PJSC
Al Markaziyah Etisalat Building, Sheikh Rashid Bin Saeed Al Maktoum Street
أبو ظبي
United Arab Emirates
+971 50 818 9747
