Carlcare

Name: Carlcare
Availability: InStock
Rating: 4.550000190734863 (243924 reviews)
Author: Transsion Holdings

Transsion Holdings

Contains ads

4.6

244K reviews

1B+

Downloads

PEGI 3

About this app

Carlcare,a professional after-sales service brand,has 2000+ service centers in over 58 countries.With this APP, knowing more about your device, finding solutions to problem you encounter,getting all-around after-sales servcie，all of these will become more convenient and faster!

1.Online Self-service: Carlcare provide diversified self-service ,you can check spare parts price,warranty,repair status and nearest service center,for better repair expierence, you can apply for fast repair and reservation service.
2.Manual Service: Any problem can be solved by one-to-one communicating with official technical expert!
3.Official Protection: To activate extra protection for your device, we will give away official protection services such as Extended Warranty Card/Broken Screen Card, which is looking forward to your attention!

Updated on

6 May 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info

No data collected

Learn more about how developers declare collection

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.6

244K reviews

chidimma nwose

3 May 2025

I took my Infinix Note12i(X6819) to Carlcare after it had water damage. Despite their high fees, I trusted them as the official service center. I arrived at 9:30 AM—before most staff and the technician—and waited over 1.5 hours to be attended to. I was the first customer but the last to leave, spending nearly 7 hours there. I’m a working professional and sacrificed a full day for this. I was told the phone was fixed, and when I asked if any checks were needed, the receptionist said no.

22 people found this review helpful

Nasrul Fajri

12 April 2025

poor service and the most unhelpful cellphone service center ever exist... I have bought a defect item (Tecno camon 40 pro) but after 2 days the device is unable to be charged. then the customer service at Honggowongso branch mentioned "usually it's caused by the subort etc etc" WITHOUT CHECKING THE DEVICE OUT...Like how could you possibly judge something that you cannot see? even a doctor needs to ask the patient or do some thorough checking towards the patient?!!

111 people found this review helpful

Sola Soul

27 April 2025

The update makes this app fully functional which can be handy if your phone develops a fault unexpectedly. Great product so far better than I expected.

52 people found this review helpful