
A Google user
- Flag inappropriate
- Show review history
It is a really fun game. Love it, because it has no ads. Love it, because you can play offline. Love it, because you do not have to connect with Twitter or Facebook! Sadly, because you don't connect to anything, you will have to start all over again when you change phones. All those glitches happen sometimes, but with my Samsung Note 9, 99% of my play time works fine and now waiting for new levels. It is now on level 351.
294 people found this review helpful

Mariusz Kopec
I played for 1050 levels and lost phone. I did not linked this with facebook, as I stopped using it long time ago. Got new phone, started one more time. After 350 levels I finished setting up garden and game moved to new location. Stuck on loading screen, restart did nothing, clearing cache, restarting the same. Furious, but curious started new game, linked account to facebook, played couple of levels. Removed app, installed again, linked again. No saves. Do not play, you will lose progress.
Jam City, Inc.
24 July 2025
Thank you for reviewing. We would like to see your case and to help you with this loading issue in the game, please contact us using this link: https://jamcity.helpshift.com/hc/en/43-frozen-adventures/contact-us/

Deb Haubrich
Incredibly frustrated. This is the second time the game has failed to open daily. The first time I had to uninstall and reinstall. I love the game but with all the glitches and failure to open, if I have to uninstall again, I won't reinstall. the frustration is not worth it.
3 people found this review helpful
Jam City, Inc.
20 May 2025
Hi, we're sorry for any inconvenience caused, could you please reach our support team and describe to them your situation in greater detail? They will do their best to get it fixed as soon as possible. This can be done via: https://jamcity.helpshift.com/hc/en/43-frozen-adventures/contact-us/