
A Google user
- Flag inappropriate
- Show review history
It is a really fun game. Love it, because it has no ads. Love it, because you can play offline. Love it, because you do not have to connect with Twitter or Facebook! Sadly, because you don't connect to anything, you will have to start all over again when you change phones. All those glitches happen sometimes, but with my Samsung Note 9, 99% of my play time works fine and now waiting for new levels. It is now on level 351.
295 people found this review helpful

Kayleigh
I think this game has a bug. Three times now, I have played this game, and three times it has restarted me back to the beginning after me changing devices, despite me saving my game via my Google Play account. It's a good game, but I'm seriously getting tired of restarting my progress every time I swap devices. I just might give up as a bad job and stick to Free Fall 🤷🏻♀️
1 person found this review helpful
Jam City, Inc.
August 15, 2025
Hello Kayleigh, thanks for rating us, and we're sorry to hear that you're having inconveniences retrieving your progress. We'd love to have the opportunity to address this situation and help you sort it out. Please create a service ticket from the setting's menu into the game or from our website: https://bit.ly/3HC1nnk

Mariusz Kopec
I played for 1050 levels and lost phone. I did not linked this with facebook, as I stopped using it long time ago. Got new phone, started one more time. After 350 levels I finished setting up garden and game moved to new location. Stuck on loading screen, restart did nothing, clearing cache, restarting the same. Furious, but curious started new game, linked account to facebook, played couple of levels. Removed app, installed again, linked again. No saves. Do not play, you will lose progress.
Jam City, Inc.
July 24, 2025
Thank you for reviewing. We would like to see your case and to help you with this loading issue in the game, please contact us using this link: https://jamcity.helpshift.com/hc/en/43-frozen-adventures/contact-us/