
Anthony Britton
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The concept is good, but much like their other apps, support for Android is poor at best and non-existent or unimportant to Mercedes the rest of the time. Several basic features don't work, like biometric sign in. Constantly need to wait for a code via email. Also, there used to be a choice of what to put earned points towards, now there is only one option. Almost pointless (pardon the pun) gaining points if there is only one option. Reduced as no option as per reply and app stopped working.
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Mercedes-Benz AG
November 29, 2023
Hello Anthony, our colleagues are currently finalising app performance improvements which will be released to the app as soon as possible. This update which is being released in stages to all vehicles worldwide. If needed, you can always reach us (24/7) via the in-app call function, 📞00800 9 77 77 777 or 📞+44 (0)207 660 9993. Kind regards.