Cuballama has it all

4.7
47.9K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

Discover the #1 services app for Cuba. The perfect tool to stay close to your loved ones and enjoy practical services designed with their needs in mind.

What can you do with Cuballama?
● Phone recharges: Send balance to Cuba and other countries in seconds, with frequent promotions to make the most of your money.
● Cuballama Mercado: Buy groceries, essential products, and more, delivered directly to your relatives’ homes in Cuba.
● Phone calls: Easily call Cuba and other countries with exceptional quality.
● Cuballama Viajes: Plan your dream vacation, send tickets to your relatives in Cuba and around the world, and rent a car in Cuba with those who know the terrain best.
● Cuballama Envíos: Have your gifts or purchases delivered reliably to your loved ones’ doorstep.
● Cuballama Balance: The easiest way to support family and friends by transferring the amount they need so they can make their own purchases.

Advantages of using Cuballama:
● Easy to use: An intuitive, user-friendly design that lets you take care of everything in just a few steps.
● Exclusive promotions: Enjoy unique offers on recharges, shipments, and more.
● Personalized support: Always by your side with fast, efficient customer service via the app, the web, Facebook, Instagram, phone, and at our stores in Miami, Houston, Las Vegas, Kentucky, and Madrid.
● Guaranteed security: Your transactions are protected with state-of-the-art technology.

Why choose Cuballama?
Because we know how important it is to be close to your loved ones, even when you’re far away. With Cuballama, you have the easiest, fastest, and most reliable way to support your family, connect with friends, and simplify your life.

Download the app today and start enjoying the benefits thousands of users already love.
Cuballama, one Cuban family!

Available for Android.

Follow us on:
Facebook >> https://www.facebook.com/FamiliaCuballama
Instagram >> https://www.instagram.com/cuballama_oficial/
Updated on
19 June 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, App activity and 2 others
This app may collect these data types
Personal info, Contacts and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
47.4K reviews
Edialys Suarez Villalobos
27 June 2025
Unable to add a credit card, and make payment. first it gives me an error, but then when I go back it saved the credit card information. Then I try to use the credit card and it asks me again for the credit card information and the same error appears. It has been happening for days now and it's very annoying. I haven't been able to send money to my family. I will have to find another way since Cuballama y not reliable anymore
Did you find this helpful?
Cuballama
30 June 2025
We regret that your experience was not satisfactory Edialys Suarez Villalobos. We want to resolve any issues you may have encountered. Please write to us at [email protected] so we can assist you. You can also call our Call Center or send a WhatsApp message to 1786-4086400. Thank you very much! Best regards, Anna Sc, Cuballama Support
Mercy
19 May 2025
not what I was expecting on march 29 I purchased an electrical appliance for a friend in cuba, cuballama took a long time to deliver and finally when the appliance arrived came in a bad condition it took several calls to find out the status of the pick up. they picked up the appliance May 6 and no refund has been issued yet. multiple calls made already (no refund )Not what I expected they always deliver pretty much in a timely manner don't know what had happened this time.
Did you find this helpful?
Cuballama
19 May 2025
Hello Mercy, we apologize for the inconvenience you've experienced. This is not the experience we want to offer our customers. We will review your case as a priority and provide a solution as soon as possible. Please email us at [email protected] so we can assist you. We look forward to hearing from you! Best regards, Anna Sc, Cuballama Support
Laura Moreira
1 June 2025
I have tried to create an account three times and I haven't been able to. I never get the OTP to confirm my number. Is it because it's a Cuban number???
Did you find this helpful?
Cuballama
2 June 2025
We are very sorry for the problems you've had accessing your account. We understand this can be very annoying, and Hello Laura Moreira, we're here to help you resolve it. Please email us at [email protected] so we can assist you. You can also call our Call Center or send a WhatsApp message to 1786-4086400. Best regards, Anna Sc, Cuballama Support

What's new

Enhanced user interface with minor tweaks and resolved bugs for improved user experience.